When it comes to choosing WordPress hosting, SiteGround and Bluehost are the two most popular choices. I, personally, have given those two a try, but they gave me completely contrasting experiences. While both SiteGround and Bluehost are recommended by WordPress, it is clear that one is more superior than the other. If you are currently having a hard time choosing between SiteGround vs Bluehost, this comparison of the two WordPress hosting will help you choose.
1. SiteGround WordPress Hosting Plan
SiteGround is available in three different plans—StartUp, GrowBig and GoGeek. With only $3.95 per month, StartUp is suitable for beginners who expect around 10,000 visits monthly. It provides 10 GB of web space and can be used to host one website only.
GrowBig is available for $5.95 per month and it is suitable for websites that expect up to 25,000 monthly visits. It can be used to host multiple websites and you can enjoy 20 GB of web space. The most expensive plan is GoGeek. You can get it for $11.95 per month and it is perfect for websites that expect 100,000 monthly traffics. In addition to 30 GB web space, this plan also comes with Essential, Premium and Geeky WordPress features.
2. Bluehost WordPress Hosting Plan
Contrary to SiteGround that has three different plans, Bluehost has one plan that covers all needs. The plan includes free domain and SSL certificate, 1-click WordPress Installs and also 24/7 supports. You can get all those features start from $2.95 per month, which is cheaper compared to the cheapest SiteGround plan.
3. Bluehost’s Company Is More Experienced
If you prefer a hosting company that has more experience in the business, then Bluehost is the winner in this SiteGround vs Bluehost face-off. Bluehost is owned by EIG and it was founded in 1996. Hosting more than two million websites, it becomes one of the largest hosting companies in the world. Besides Bluehost, EIG is also known as the owner of other major web hostings like HostGator, HostMonster and iPage.
SiteGround in the other hand, was founded eight years later in 2004 and the number of sites it hosts is still far behind Bluehost. However, despite entering the business later, SiteGround is a force to be reckoned with. Due to its excellent speed and reliable server, this hosting service has been growing rapidly.
Even though EIG is the bigger company among the two, it is notorious as a company that often takes over smaller hosting providers and sacrifice the quality of their service for the sake of cutting cost. Due to the reputation of the company, many people decide to just run away from anything EIG touches.
4. Bluehost Downtime and Speed Give Me Headache
I have to admit that Bluehost really has remarkable marketers. Anything they advertised in their website regarding their WordPress hosting service, I was immediately sold. Unfortunately, it is clear that they don’t always keep up with their promises because Bluehost’s downtime and speed really frustrated me. Nobody wants to open a slow loading website so the number of visitors to my website declined because of this. As someone who makes a living from blog, it is obviously a huge problem for me. Furthermore, I got notices that my server was down at least once a month and that is clearly not what I wanted when I signed up for their service. Maybe it has something to do with the rumors that EIG often cut the cost by sacrificing the quality of its service. Turns out, I was not the only one facing this problem. You can check Twitter or other forums that talk about Bluehost speed and you will see many people just as disappointed as I am.
Contrary to my experience with Bluehost, I am really satisfied with SiteGround’s uptime and speed. SiteGround promises 99% uptime and that is exactly what I get. It all thanks to the host’s incredible uptime and speed technology. The combination of the latest NGINX servers, PHP7, CloudFlare, HTTP/2 enabled servers and also SSDs, SiteGround is able to provide the remarkable speed and uptime that other similar hosting has failed to do. It is not a secret that Google loves fast loading website. So, if you want to improve your site’s rank in the search engine, migrating to SiteGround might be the solution.
5. SiteGround Has Top Notch Customer Service
Customer service is very important when you are running a website. Honestly, I’ve never encountered any troubles when I’m using SiteGround so I rarely contacted the customer service. But when I contacted them to migrate my site, I’m honestly very surprised that I got replies in less than eight minutes. That is the best and fastest support from a hosting service I’ve ever seen in my life. They helped me migrate my sites without any problems at all.
Unfortunately, this is not a luxury I get from Bluehost. The worst thing about this is the fact that I encountered many problems while using Bluehost but I didn’t get proper support when I asked for it. Averagely, I have to wait for around 30 minutes to talk to the customer service everytime I encountered an issue. The servers went error very frequently and by the time I finally got ahold of the customer service, the problem has been solved. But the thing that makes me very disappointed about Bluehost’s support is the fact that they rarely provide solutions. Instead of proactively finding solutions for my problems, they tried to sell some services that I don’t need at all and will not do any good to my problems. So, when it comes to customer service, SiteGround comes as the winner in the battle between SiteGround vs Bluehost.
6. Bluehost’s Billing Is Pretty Shady
If we compare the most basic plan of SiteGround vs Bluehost, it is clear that Bluehost is cheaper. I was actually lured by this the first time I tried Bluehost. Unfortunately, when I checked out, I ended up having to pay for a whole three years upfront. Turns out, the cheap $2.95 is just a promotional price and I should pay for 3 years upfront if I want to get that price. That clearly wasn’t what I signed up for. Since the website shows the monthly price of the plan, of course I expected to pay monthly, not thirty six months upfront. Thankfully, I never experience this kind of shady billing with SiteGround.
7. SiteGround Offers Free Migration
Site migration can really be a hassle but that was not the case with SiteGround. When I wanted to migrate my site to SiteGround, I simply contacted the customer service and they did the job for me in no time. The good news is, they did it for free without any downtime and I could get my website running in the new host immediately. The fact that SiteGround offers free site migration really surprised me. This is because Bluehost charges $149 for the same service, which is clearly overpriced.
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8. SiteGround Wins Facebook Poll Against Bluehost Two Years in A Row
Instead of what the company advertises, I always trust what the public says more. So, the fact that SiteGround topped a Facebook Poll for two years in a row clearly says a lot about this website hosting. This poll was conducted by a popular WordPress hosting group on Facebook with more than 7000 members.
The most interesting fact about this poll is it is not only SiteGround vs Bluehost. The members of the group were asked to choose their favorite hosting company among many hosting companies out there. In 2016, SiteGround came out as the winner with 88 votes and in 2017, this hosting company rose to the top again with 77 votes. Bluehostin the other hand, only got 7 votes in 2016 and sank even lower in 2017 with only 2 votes. Those surveys show that even though SiteGround has yet to reach Bluehost’s level of popularity, those who have tried it are satisfied with what it is capable of.
9. Final Thoughts on SiteGround vs Bluehost Face-Off
Overall, SiteGround is the clear winner of this battle between SiteGround vs Bluehost. Bluehost is indeed more popular, but a huge part of it is simply because it has been in the business longer. Actually, I like the fact that Bluehost only offers one WordPress hosting plan because it is simple and straightforward. However, I feel a little cheated by its shady upfront billing. I honestly can forgive this weird billing system if the features are satisfying. Unfortunately, I encountered so many problems from slow loading website to unresponsive support.
It is clear that SiteGround is better from the ground up. Its uptime technology is highly reliable and it has one of the fastest servers I’ve ever encountered. Furthermore, this hosting service also has commendable customer service. It only takes minutes to get my problems responded but anyway, I rarely bumped into trouble when using SiteGround as my WordPress host. Overall, I highly recommend SiteGround for anyone who wants to find a reliable WordPress hosting. Whether you are a beginner or a polished website owner with millions of traffic, SiteGround certainly will not disappoint.